Cookie Policy

Transparency first

Cookie Policy

This page explains how Balance Together uses cookies and similar technologies when you visit our website and use our services. We describe the types of cookies we use, why we use them, and how you can manage your preferences.

Last updated: January 28, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

This Cookie Policy explains how Balance Together ("we," "us," or "our") uses cookies and similar technologies when you visit our website and use our services.

We use cookies to keep you logged in, remember your preferences (such as language and theme), and ensure our AI relationship coaching platform works correctly. We are transparent about every type of cookie we use and give you control over non-essential cookies where possible.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, account authentication, and session management. You cannot opt out of these cookies as the Service would not work without them.

Cookie NamePurposeDuration
sb-*-auth-tokenAuthentication and session managementSession / 1 year
i18nextLanguage preference storage1 year

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Cookie NamePurposeDuration
themeStores light/dark mode preference1 year

2.3 Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. These help us improve our services.

Note: As of the last update, we do not use third-party analytics tracking. If this changes, we will update this policy and seek your consent where required.

3. Third-Party Cookies

We use the following third-party services that may set cookies:

3.1 Supabase (Authentication)

Our authentication system uses Supabase, which sets cookies to manage your login session securely.

3.2 Other Services

We may use additional third-party services in the future. Any such services will be documented in this policy.

4. How to Manage Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Delete all or specific cookies
  • Block cookies from being set
  • Set preferences for certain websites

Here's how to manage cookies in popular browsers:

ChromeFirefoxSafariEdge

Please note: If you disable essential cookies, some features of the Service may not function properly, and you may not be able to log in or use certain features.

5. Local Storage

In addition to cookies, we may use local storage (also known as Web Storage) to store information in your browser. Local storage is similar to cookies but can store more data and persists until explicitly deleted.

We use local storage for:

  • Caching user preferences
  • Storing authentication tokens
  • Improving application performance

6. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how companies should respond to Do Not Track signals, so we do not currently respond to them. However, we limit tracking to what is necessary for the Service to function.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

8. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@balancetogether.app.